Shipping policy

🚚 Shipping & Delivery Policy 

Thank you for choosing Johar Craft. We are dedicated to ensuring that your handcrafted treasures reach you in a safe, timely, and seamless manner. Here’s everything you need to know about our shipping and delivery process:

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📦 Order Processing Time

• All orders are processed within 1–2 business days after receiving your confirmation.

• Our handcrafted products may require slight additional time if made to order.

• You will receive an email with tracking information as soon as your order is shipped.

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⏳ Delivery Time

• Domestic (India): Typically delivered within 5–7 business days

(Please note that delivery times may be slightly delayed due to holidays, festivals, or other external factors.)

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💵 Shipping Charges

• Free shipping for orders above ₹499 within India.

• A nominal shipping charge applies for smaller orders. The cost will be calculated at checkout.
  

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✅ Secure Packaging

Each Johar Craft order is carefully packed to ensure it arrives in pristine condition. We understand that handcrafted products are delicate and unique, so we take every measure to protect your order during transit.

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⚡️ Order Tracking

Once your order is shipped, you will receive an email with a tracking number. Use this to track your parcel and stay updated on its estimated delivery date.

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⚠️ Delays and Exceptions

While we strive to deliver your order on time, delays caused by natural events, strikes, or other unexpected circumstances may occur. We request your patience and understanding in such instances.

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🔄 Have Questions? We’re Here to Help.

If you have any questions about your shipment or require help with an order, please feel free to contact us :

📧 Email: help@joharcraft.com

📞 Phone/WhatsApp: +91-9534120224